J A N D H A N
Support
Member Login
Support
Member Login
Apple Android X (Twitter) LinkedIn Instagram YouTube WhatsApp

Frequently Asked Questions

  • Home
  • Frequently Asked Questions
Faq’s

Read Questions & Answers

Categories

Wide range of topics to address common queries.

Can't Find What You Need?
Submit Queries

  • 01How do I become a Member of Society?

    The application for membership of the society shall be submitted by the applicant at any of the branches of the society, in the prescribed form and KYC documents such as :
    Id Proof (any like Voter Id card, Aadhar Card, Pan Card etc.)
    Address Proof (Electricity/Water Bill, Compulsory)
    Rent Agreement (In case of tenant . Electricity/Water bill of Landlord compulsory)
    Latest passport size Photos (3)

  • 02How can I apply for a Personal / Regular Loan?

    Must be a Member of the society.
    Share Money and Compulsory Deposit (CD) shall be min. 10 % each deposited into the account of the member.
    2 Guarantor (Guarantor shall be the existing member of the society and should not be a defaulter)

  • 03How can I use Deposit Schemes?

    The applicant must be a member of the Society
    For Society membership related information click here.

  • 04Where I can raise complaints?

    For any complaint, please click here and fill complaint form. Our team will resolve your issues.

  • 05What is the minimum deposit required for opening an account?

    The minimum deposit amount to open an account varies by deposit scheme. Please contact your nearest branch for specific details.

  • 06Can I withdraw my deposits before maturity?

    Yes, premature withdrawal is allowed but may be subject to penalty or reduced interest rates. Kindly refer to your deposit agreement or consult with your branch.

  • 07What documents are required for a loan application?

    Along with being a member, you must submit income proof, identity proof, address proof, and details of two guarantors. Additional documents may be requested based on loan type.

  • 08How long does it take to process a loan application?

    Loan applications are typically processed within 5 to 7 working days, provided all required documents are submitted and eligibility criteria are met.

  • 09How do I check the status of my complaint?

    Once a complaint is submitted, you will receive a tracking number. Use this number to check the status by visiting our support portal.

  • 10Can a non-member raise a complaint?

    Yes, non-members can also raise complaints related to general services by submitting the form at jandhansupport.com.

Member Login Support